Town of Greenville COVID-19 (Coronavirus) Response

2_ST-healthyhabits_GreenvilleThroughout the COVID-19 (novel coronavirus) crisis, Town staff have embraced our mission to deliver essential & desired services to the Greenville community. The Town is expanding that strategy by making preparations for a phased reopening of our facilities to the general public.   As of May 26, 2020, our Town Hall office is open with modified service procedures.   The Public Works / Parks Offices are still currently closed.  The Fire & Safety building(s) are closed to the general public.  Greenville's approach is complementary to the guidelines and recommendations of the State of Wisconsin Department of Health Services (DHS) and the Centers for Disease Control (CDC).

Following guidelines from health officials will allow our healthcare system to maintain an appropriate service capacity to care for individuals who are sick.  The health and safety of our community and staff remain our top priority. Throughout the reopening strategy, we will continue to be flexible, adjusting our response based on guidance from Outagamie County Public Health, DHS, and the CDC.

Our approach to reopening Town operations is broken into three steps. Each step is designed to have flexibility in the case of relapse. Steps and the activities listed in each will remain fluid and subject to change to ensure we remain responsive to the ever-changing dynamics related to COVID-19. We will update our plan as new guidelines and information about the virus evolves.

The Town of Greenville's decision about when to move to the next step will be determined by the same benchmarks established by DHS.

For any business that needs to be conducted with the Town of Greenville, we ask people to consider first visiting our website or calling the appropriate office or staff person. We offer many options to serve your needs without making an in-person visit.   

Should you choose to do business at a Town facility upon reopening, please be assured the following mitigation measures will be in place prior to the reopening of Town facilities:

  • Plexi-glass dividers will be present at all public facing counters.
  • Social distancing measures will be in place to limit the number of people in facilities when necessary.
  • Hand sanitizer will be available at all locations.
  • Town staff have increased the frequency of cleaning and disinfecting all surfaces and high touch areas and objects.
  • Town staff are being encouraged to wear face coverings when in public settings where other physical barriers or social distancing measures are difficult to maintain.

General Public Guidelines
We need your help to ensure our phased reopening strategy is successful. Please help us and each other by continuing to follow these general guidelines throughout all steps:

  • Practice social distancing and maintain 6 feet of distance whenever possible.
  • Per CDC recommendation, wear a face covering, if you are able, when in public.
  • Practice proper handwashing. Wash your hands with soap and water for 20 seconds.
  • Regularly clean and disinfect frequently touched surfaces.
  • Stay home if you are feeling sick.
The following Town of Greenville Reopening Strategy will be implemented beginning on May 26, 2020.

Essential Governmental Services
Our Town Hall, Public Works & Parks administrative offices remain closed for in-person general day-to-day business. Our facilities will remain closed to support public health initiatives related to the COVID-19 pandemic.  Town staff is available to communicate with interested parties by phone or email service needs.

Direct Service Requests
For any business that needs to be conducted with the Town of Greenville, we ask people to consider visiting our website or calling the appropriate office or staff person. We’ll continue to offer many options to serve your needs:

Utility Bill Payment
We encourage you to pay your water/sewer bill by mail, drop-off box, online or by phone. More details on these payment options can be found at:

Your vote is important to us. You can request an absentee ballot by mail through the State of Wisconsin’s My Vote website:, or by emailing your request to the Town Clerk’s office at, please include your name and address and attach a copy of your acceptable photo ID

Dog Licenses
Dog licenses expired on December 31, 2019. License renewals or new licenses can be applied for by mail. Please submit your payment with proof of rabies vaccination and the appropriate form which lists the name, gender, breed, and color of the dog(s). Dog license application forms can be downloaded here:  For specific questions, please contact our Town Clerk’s office at (920) 757-5151 ext. 1101  

Building Permits
For in-person service needs related to Building Permits, Land-Use Planning or Zoning, please call our offices in advance to schedule an appointment with staff.  For contractors, we are still processing all permits, forms, and documents.   You are able, and we encourage you, to email in your permit information for review,  Staff will continue to process your requests and communicate through phone, email, and regular mail if necessary.  Permit applications, materials, and payments should be mailed to PO Box 60 Greenville WI, 54942 if you aren’t able to email the information.  Please be aware it may take longer than usual to process requests as Inspectors are required to work remotely for permit review and will have minimal access to the Town Hall.  Permit forms may be found here:

For specific questions, please contact our Building Inspection team at (920) 757-5151 ext. 2201

Statutorily Required Inspections are still being processed according to the following but will be limited to specific scheduled times during the week to reduce the amount of exposure to our Inspectors:
  1. Call in or email inspection requests, 920-757-5151 ext. 2200 (Office) or 920-841-3723 (Cell) or
  2. New residential and commercial/industrial construction will require all contractors to vacate the site prior to Town inspectors entering the site or maintain recommended social distancing if vacation of contractors isn’t possible.  If Town inspectors don’t feel safe they may leave and ask to reschedule the inspection.  This applies to all inspections including final inspections.
  3. For existing residential and commercial/industrial remodel construction all rough-in inspections will require the contractor/permit holder to send in pictures of the work performed.  If the inspector sees an issue with the pictures they will contact the contractor to discuss.  If the pictures look ok the inspector will pass the inspection and allow the contractor to continue work.  The pictures will be placed in the permit file.  Inspectors may be able to conduct inspections via FaceTime (Apple Products) or Duo (Android Products); this is at the Inspectors' discretion. 
  4. Existing residential and commercial/industrial remodel final inspections and all other accessory structure final inspections may have to be postponed until further notice.  Inspectors may be able to conduct inspections via FaceTime (Apple Products) or Duo (Android Products); this is at the Inspectors' discretion.  We encourage you to submit your inspection request and it will be put on a waiting list and be inspected once normal operations resume.
Yard Waste Site Permits
The Town’s compost drop-off facility will be open beginning on Tues. April 7, 2020, on weekdays during the modified hours of 8:00 a.m. to 12:00 p.m. Curbside brush pick up will begin the first week in May.   Annual permits can be applied for by mail. Purchasing forms may be downloaded here. For specific questions, please contact our Public Works team at (920) 757-7276 ext. 3002

Park Rentals & Recreation Program Registrations
On May 26, 2020 theParks Commission Board approved a three step Reopening Plan for the Town of Greenville’s Parks and Recreation.  Each step is designed to have flexibility in the case of relapse and with the exception of Step I, there are no specific dates or timelines identified in this plan. Key factors in Step 1 include: 
  • The Parks, Recreation and Forestry Department office will remain closed. All regular business will continue to occur via web or phone.
  • Parks and trails remain open. 
  • Park shelters will be open for use with a maximum of 10 people per facility. 
  • Park restrooms will open with cleaning and sanitizing to occur daily. Users are encouraged to practice social distancing when possible and wait outside the facility should the restrooms be busy.
  • Drinking fountain will remain shut off. Users should be prepared to bring their own water to the park.
  • Playgrounds and skate park will be open for use with a maximum of 10 people per activity area. If playgrounds areas or skate park are busy, users should wait at a safe distance or come back at another time. Please note that playground and skate park surfaces will NOT be cleaned or sanitized.
  • The archery range will be open for use with every other shooting lane closed.
  • Sports fields and courts will be open for use with a maximum of 10 people per facility and are limited to non-contact sports.
  • Tennis courts are open for use with singles play only. Members of the same household may participate in doubles play.
  • Basketball courts are open for use with non-contact play only. 
  • All shelter rentals are cancelled. Full refunds will be provided.
  • Tennis lessons are cancelled.
To view the full Parks, Recreation and Forestry Department Reopening Plan, click here. For specific questions, please contact our Parks & Forestry team at (920) 757-7276 

Board Meetings & Scheduled Events
Town Board, Planning Commission, and other public open meetings will take place as routinely scheduled.  Meetings will be held in a virtual format.  For specific details and to participate review the posted agendas for information on how to log into the meeting and to participate.

Meetings between the Public and Town Staff
Staff will be working with interested parties to conduct online web meetings where possible. Person-to-person meetings will be suspended during this time. Please work directly with the appropriate staff member for details.

Annual Town Meeting Postponed
The Town Chairperson, pursuant to  2019 Wisconsin Act 185 has postponed the Annual Meeting.  The rescheduled Annual Meeting will take place on July 21, 2020.

Other Town Business Needs: Town staff are available to communicate with interested parties by phone or email any other service needs. Please use the following list of contacts to have your questions or service needs met.

The Town of Greenville continues to follow recommendations from local, state and federal agencies in order to establish preemptive measures to assist in reducing the spread of COVID-19. For the latest information from the Center for Disease Control (CDC) regarding COVID-19, please visit: